This Privacy Policy describes how SignalRaider.pro ("SignalRaider", "we", "us", or "our"), operated by SignalRaider Media Pty Ltd (ABN 47 123 456 789), collects, uses, and discloses your personal information when you visit our website at https://signalraider.pro (the "Site") and when you otherwise interact with us.
We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act.
1. Information We Collect
1.1 Information You Provide Directly
We collect personal information that you voluntarily provide to us, including when you:
- Submit our contact form (name, email address, and message content)
- Subscribe to our newsletter (email address)
- Submit a game review request or tournament coverage enquiry
- Apply to write for SignalRaider
1.2 Information Collected Automatically
When you visit our Site, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- Date and time of your visit
This information is collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for full details.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and contact form submissions
- To send you our newsletter and editorial updates (where you have subscribed)
- To improve the content and functionality of our Site
- To analyse website traffic and user behaviour using aggregated, anonymised data
- To comply with our legal obligations under Australian law
- To detect and prevent fraudulent or abusive activity
3. Legal Basis for Processing
We process your personal information on the following bases:
- Consent: Where you have provided explicit consent, such as subscribing to our newsletter or submitting a contact form with privacy consent checked.
- Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our Site and preventing fraud, provided these interests are not overridden by your rights.
- Legal Obligation: Where we are required to process your information to comply with Australian law.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:
- Service Providers: Third-party vendors who assist us in operating our Site and delivering our services (e.g., email delivery services, analytics providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Authorities: Where we are required to do so by law, court order, or government authority.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Specifically:
- Contact form submissions are retained for up to 24 months.
- Newsletter subscriber data is retained until you unsubscribe.
- Website analytics data is retained in anonymised form for up to 26 months.
6. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information (subject to our legal obligations)
- Withdraw consent for newsletter communications at any time by clicking "Unsubscribe" in any email
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
To exercise any of these rights, please contact us at [email protected].
8. Cookies
Our Site uses cookies and similar tracking technologies. For detailed information about the cookies we use and your choices regarding cookies, please read our Cookie Policy.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Post: Privacy Officer, SignalRaider Media Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia